Staffing

The Butte-Silver Bow 911 Center is a multi-agency dispatch center. It is staffed 24/7 by twelve full-time, professional and highly trained 911 Communications Officers, and a 911 manager. The 911 Center dispatches law enforcement, fire, volunteer fire, emergency medical services and responds to approximately 30,500 calls for service annually.

Support Services

In addition to emergency services, the 911 Center also dispatches support services such as the Butte-Silver Bow Office of Emergency Management, the Butte-Silver Bow Towing Association, the Butte-Silver Bow Department of Public Works and Butte-Silver Bow Animal Services Division (after hours and on weekends).

The Butte-Silver Bow 911 Center also maintains wanted persons, missing persons, and stolen property records that are entered into the National Crime Information Center (NCIC) and the Montana Criminal Justice Information Network.

Nixle Cellphone / Computer Alerts

The Butte-Silver Bow 911 Center occasionally issues emergency notifications through the Nixle notification system. Visit the Nixle website and register to receive these notifications over your cellphone and/or computer. There is no charge for this service.

Occasional emergency alerts related to weather, road conditions and health are also issued through the Butte-Silver Bow website's Notify Me service. Visit the Notify Me page to create a free account and subscribe.

Smart911

Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, being able to provide 9-1-1 with all details that could impact response the second an emergency call is placed could be the difference between life and death.

Visit the Smart911 website to create a free profile.